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SERVICES
A Country Cat House offers a complete range of
services, including.....
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A
peaceful, stress-free environment that’s clean,
climate-controlled, cat only, and –most important-
safe and secure.
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Spacious,
custom-designed KITTY Condos for one or more of your
cats. (We only let cats from the same family room
together. Your cat is never boarded with a
stranger).
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Individual playtime, pampering and cuddling –several
times a day!
Healthy gourmet foods and treats and plenty of
fresh, cool distilled water to drink.
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Your
cat’s special dietary needs taken care of, per your
instructions.
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We hate
the smell of cat’s liter boxes so we make sure our
facilities are spotless, litter boxes are clean
throw out the day and we provide feline pine litter
that is dust free, hundred percent natural and
environmentally friendly.
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On-call
veterinary services in case of emergency. While our
first choice is to take your cat to your own vet,
we’ll take her to an emergency or other vet if it’s
after hours.
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Pick-up
and delivery if you need it.
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Professional grooming services on the premises. Your
cat can be groomed whether she’s boarding with us or
not.
Why is
A Country Cat House
so special? Your cat will have her own one-or
three-level condo with a view! will be able to look out
over a beautiful tropical garden with a fishpond,
bubbling fountain, birdbaths and feeders, and thousands
of butterflies, moths, birds, lizards and frogs – all
the creatures that cats most love to watch (at night,
too, when our soft garden night-lights come on).
We have no barking dogs; loud
noises raised voices –only soft classical music,
chirping birds and the sound of cascading water from our
fountain. Safe and comfortable in our condo, your kitty
will never be able to see a strange cat above, below or
next to him or her. They'll feel secure, happy and in
complete control of the environment.
Daily petting, gentle combing and
massages from our loving staff. Every day, our kitties
leave the condos to enjoy frolics, toys and treats in
our custom-designed playroom. Each cat has their own
specially scheduled playtime, supervised by us. Fresh
air and pleasant at all times, thanks to our air
exchange and ventilation system and our strict policy of
changing litter boxes as soon as they’re used. We don’t
sell cat boarding-we give you peace of mind and that is
priceless!
Grooming
is an additional charge depending on the length of coat
and its condition. Long-haired, deeply matted coats
require meticulous, time-consuming work by our
professional cat groomer, literally cutting mats out
hair by hair. He does it at the cat's pace with
understanding, love and patience.
We try to examine all cats at the
time of check-in for signs of fleas or flea debris but
sometimes that is not practical. If is is a holiday time
of year and we are very busy or customers are waiting in
the waiting room, the examination will be postponed
until we are through with the current customers...or if
your cat is not in the mood to be examined after a ride
in the car getting to us, we are not going to risk being
bitten! That's not fun.
We will wait a little while until the
kitty is calmed down and your cat will be put into a
condo overlooking the garden to calm down after their
ride. Then your cat will be checked. If signs of flea
debris are present, there is a mandatory bath and a
charge of $15 for the service and for the comfort of
your cat during its stay. We are a 'flea-free'
facility. If your cat is on Advantage or Frontline, be
sure to administer it before arrival or if you are
expected to be away longer, bring it and we will
administer it at the time you tell us it is due.
Most of our long-time customers take
advantage of the opportunity to get their cats bathed
while they are boarding, whether they are long or
short-haired, so they are nice and clean going
home...the cats are always grateful to be clean.
Boarding Charges
The first day of charge is check in day regardless of
what time your cat checks in. We are here from 9:00 am
to 4:30 for check in.
Check-in day is Day 1.
Check Out
There is no charge for the day of check out if the cat(s)
are picked up before 12:00 noon, the clock rolls over to
another day's charge in the computer and the staff
cannot roll it back. The charges on the computer must
balance, so please don't ask for a favor not to be
charged for the day of check-out if you were not able to
pick-up before noon. We ask for your understanding in
this matter so please don't ask and put the employees in
an embarrassing situation.
If you can't get to the cattery
before 12:00 noon on check out day, there is a charge
for that day but you have until 12:00 noon the next day
to pick...and we try to make everything as convenient
for you as possible. We do offer quick check-in and
checkout service so you never have to wait. Everything
is by pre-arranged appointment for YOUR convenience.
WHAT DOES OUR PRICE INCLUDE?
Food Premium Science Diet, Iams, Proplan and others, or
you may bring your own from home and we are happy to
feed it to your kitty or kitties. There is no extra
charge for giving your cat/s food from home even thought
it takes more time for the staff to stop where they are
in the feeding routing when they come to your cats'
condo and go get their personal food. We are happy to do
this for you. A very wide variety of the most popular
cat 'treats' Treat time is 11 am and 3 pm...and the cats
'know' when the treat cart should be rolling across the
tile!
Treats Treat times are extremely important times
in the cattery and we strictly adhere to the routine. If
we are not right on time, be assured every cat in the
cattery will let us know immediately!
Catnip Parties, Free Toys We find about 80% of our
guests love catnip.. the other 20% couldn't care
less so we give them a variety of 'treats' until we find
their 'favorite or favorites,' which we make a note of
on their record for future visits.....unless they are on
a restricted diet, are overweight, or you, the owner
instructs us your cat(s) cannot have treats.
Daily individual 'Playtime' with a member our
staff in the cat-playroom. The 'Playroom' is a
beautifully tiled and screened-in fresh-air room
designed for the cats to run, play or take another
'nap.' It overlooks the back garden as well as the
horses in training in the pastures. It is used by the
staff to bond with the cats individually so they get to
know each other very well. The cats also get a lot of
daily personal bonding and attention in their individual
condo.
Odor-Free Environment All litter pans are
exchanged upon soiling. We never have an odor since any
signs of a soiled litter pan will be dealt with
immediately and swiftly.
Daily Brushing and Combing Owners tell us their
cats don't even allow them to brush and comb them at
home and are frequently surprised to see their cat
thoroughly enjoying being brushed or combed by us. As
one customer said: "Go Figure?"
Daily Monitoring of Activities and Behavior:
24-Hour Care and Supervision There is always a staff
member in attendance with the cats and they are
continuously monitored. When they poo or urinate in
their litter pan, the pan is replaced by a clean one and
their personal chart is noted whether they urinated,
poo'd or both. We watch their daily food and water
intake as well.. we watch what goes in and what comes
out and have the experience to know and be alerted to
any possible problem. We have saved many cats lives by
noticing a cat who did not urinate and determined it
should be seen by a vet.. for possibly, cystitis, a
medical problem common to neutered males about 4 years
old if they have been on a cat food at home high in ash
content. (This is one of many of the extra benefits of
boarding with us as opposed to hiring a pet sitter or
having a friend come in and feed and change water. Just
from the nature of two different businesses, we are
there all the time watching the cats and have the
advantage of having this knowledge that pet sitters
would have no way of knowing.
We have the knowledge by constant
monitoring and knowing each and every single time your
cat uses the litter pan, drinks water or doesn't drink
water or eats or doesn't eat. The office manager is
immediately alerted if any one of these observations are
out of line and the staff is always prepared to take
your cat to its vet or another vet or clinic if your vet
is not available. If we sense a pending problem, we
don't take a chance with your precious feline
child...yours is treated like our very own, and be
assured we love our cats as we do our children.
You cannot replace our experience and
constant monitoring of your cats behavior when you are
away, with any other form of cat care. We most likely
will know more about your cat's 'personal habits' than
you.....which is good for 'you'!.. having the peace of
mind knowing your cat is in the care of one of the
nations finest cat care facilities with the most
experienced cat-care specialists in the nation...and
knowing you have made the best possible choice for your
cat's-care.
Being left home alone all day and all night, except for
perhaps 5 minutes to change litter and freshen the food
and water by a friend, neighbor, someone's teenager, or
a pet sitter is not your best choice for your cats care
when you have access to an PCSA Accredited boarding
facility only minutes away from where you live...and we
are sure you will find our pricing very, very modest for
what we offer... and we don't need a copy of the keys to
your home...keys that are often given to helpers that
you never know...
"Your Peace of Mind and Your Cats Contentment is Worth
the Best"
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